How we helped TalentSpark make their candidates & hiring managers say 'wow'!
TalentSpark came to SOLV with the goal and idea of not only enhancing their candidates onboarding experience, but to also make a lasting impression on the client. They wanted to help strengthen their relationship with both the employee and the employer helping them maintain their place as the #1 recruiting firm in Idaho.
CLIENT OVERVIEW:
TalentSpark is a boutique, women-owned recruiting firm based in Boise, ID. What sets them apart? They work for the employer, not the employee.
TalentSpark partners with organizations to source top-quality candidates for key positions, from managers and C-suite roles to temporary workers, making them the ideal business partner for all your hiring needs.
their Challenge:
As an outsourced extension of a company’s hiring and recruiting team, TalentSpark operates in a unique position. They strive to place the best candidates in the right roles while ensuring long-term job satisfaction—leading to an impressive 93% retention rate after one year.
However, hiring isn’t always a constant need for organizations. Founders Stephanie Parker and Allison Bruce wanted to establish TalentSpark as a trusted, recurring partner for businesses, even when they weren’t actively hiring. The challenge? Creating an experience that not only leaves a lasting impression on hiring managers but also makes new employees feel valued from day one.
PROJECT GOALS
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Enhance Candidate 1st Day Experience
How do we help make TalentSpark look like the candidate they placed feel important beyond the hire? What's that little something extra to give their 1st day a boost?
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Make an Impression on Hiring Manager
What is something that gives TalentSpark that different 'edge' compared to other recruiting firms? What's going to make them stand out to their primary stakeholder?
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Craft Stronger Relationships
How can TalentSpark make the biggest 'WOW' to the hiring manager that shows them that everytime they have any hiring needs to call TalentSpark?
THE SOLUTION:
After hearing TalentSpark’s vision for a Candidate Placement Kit, SOLV set out to create a standout, well-designed kit that leaves a lasting impression on hiring managers while providing new hires with useful desk essentials. Beyond design, our goal was to take TalentSpark out of the day-to-day fulfillment and delivery, allowing them to focus on what they do best—placing top-quality candidates.
We sourced practical, high-quality items for a new hire’s desk and implemented a streamlined fulfillment system to ensure each kit arrives on their first day.
The final kit includes a 16oz coffee mug in TalentSpark’s signature brand color, a debossed spiral-bound notebook, a soft-touch metal pen, and a personalized thank-you note—all packaged in a box welcoming them to their new spark. Now, all TalentSpark has to do is notify us when they place a candidate, and we handle the rest.
Every single time a candidate receives their kit on their first day, TalentSpark always receives an email or call about how this made them feel incredibly special and important.
Hiring Managers Love the Ideas
When delivering these kits we hand them to the hiring manager to place on their new hires desk. They truly believe that TalentSpark puts the 'Human back in Recruiting'.
Continued Partnerships
TalentSpark has seen an increase in recurring hiring opportunities from past clients since the implementing the 'Candidate Placement Kits'. It's helped them retain clientele instead of have one-off hires.
FROM THE CLIENT
We partnered with SOLV to create welcome boxes for our new hires. The beautifully branded boxes were filled with carefully curated items that made our new hires feel truly appreciated and valued. Our work with SOLV has elevated our brand and helped create "wow" hiring experiences that have increased our 5-star Google reviews and generated more referrals.
